Refund & Return Policy

At Arban Stores, your satisfaction is our priority. Please read our policy carefully before making a purchase.

Returns

We accept return requests within 7 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Certain items cannot be returned, including items that have been used, damaged after delivery, or are missing original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–10 business days to your original payment method.

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no extra cost.

How to Request a Return

To initiate a return, please contact us at support@arbanstores.com with your order number and reason for return. Our team will guide you through the process.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any questions about our return policy, please reach out to us at support@arbanstores.com.